How it works.

It's never too late for a fresh start, everything you need to know to get started.

Getting Started

How should I transition my pet onto BOOST?

A gradual transition helps pets adjust to a new diet or food.

We recommend a gradual transition over 7 days. Introduce BOOST alongside your pet’s current food, gradually increasing BOOST, whilst steadily reducing the quantity of your pet’s current food.

You know your pet best, if you notice a runny poop this could be a sign you are transitioning a bit fast. Thats ok, simply transition to BOOST over a 14 day period, gradually adding BOOST every two days instead of one. 

What is the portion size of the meals?

Our dog meals are 400g and our cat meals are 170g.

How does the subscription work?

Step 1: BUILD YOUR BOX:
Build your perfect box by selecting the minimum number of products for your box.

Step 2: DELIVERED TO YOUR DOOR:
Choose between weekly, fortnightly, or monthly delivery frequencies. Our box's stay frozen so you don't need to wait in for delivery!

Step 3: FLEXIBLE PLAN:
Cancel, skip, or update your subscription at any time.

Is BOOST packaging recyclable?

Yes. Our packaging is not just sexy and easy to use, our trays, sleeves and boxes are also fully recyclable.

Do you have a Puppy range?

Yes. Our Puppy range is specifically designed to give the optimal nutrients for your fast developing pup!

Starting from 8 weeks, gradually increase serving sizes as your pup grows and migrate across to the BOOST adult meal range between 6 and 12 months. 

See the feeding guide on the back of pack for more info.

How do I store the meals?

Store BOOST meals in the freezer and defrost in the fridge overnight before serving. Once defrosted, store meals and leftovers in the fridge and consume within 5 days.

We recommend storing 5 days of meals in the fridge at a time and, once consumed, simply top up from the freezer.

Thawed meals in your delivery? No problem, if they are cold to touch, they are perfectly safe to refreeze. Just add them to the freezer and get BOOSTING!

How much freezer room do I need for BOOST?

Our deliveries are flexible, so you have the freedom to update your frequency of delivery, depending on your home freezer space. 

Our meals keep for 5 days in the fridge, so we recommend storing a few days of meals in the fridge and the rest in the freezer. 

Can I store BOOST in the fridge?

Yes. BOOST meals and leftovers can be stored in the fridge for 5 days. We recommend storing 5 days of meals in the fridge at a time and, once consumed, simply top up from the freezer.

Do you have any tips for a fussy pet?

Yes. If your pet is fussy and takes a little longer to transition to a new diet or food you can heat the meals slightly, this will unlock more flavours and scents that will be enticing to your pet. Give it a go!

How much do I feed?

Feeding guides are available on the back of each product and the 'Feeding Guide' section on this site.

Do I need to heat the meals?

No. We have already gently cooked them, so you don't have to. Just thaw and serve.

Our Dog Food

Why is feeding fresh good for my Dog?

Where do we start?! We are what we eat, and it is no different for our pets. The food that we feed our pets has a direct relationship to their health, happiness, and general wellbeing.

Feeding fresh meals made with human quality ingredients, that are free from preservatives, artificial enhancers and fillers will give your pet a highly nutritious diet that promotes good overall health and can help protect against chronic disease and illness.

Is BOOST raw?

No. BOOST is gently cooked to lock in key nutrients and reduce risk from any unwanted bacteria and pathogens. 

Do you use ethically sourced meat?

Yes. Our meats are all human quality and sourced from reputable farms.

What ingredients do you use?

Fresh and clean ingredients are the starting point for our wholesome and nutritionally rich meals. We use human quality, ethically sourced, local ingredients.

Find out more about our ingredients here.

Is BOOST good for sensitive tummies?

Yes. All our meals are gently cooked, using fresh, human quality ingredients and free from preservatives, nasties, and unwanted additives so BOOST is perfect for sensitive tummies. 

Our fish range is ideal for those with particularly sensitive tummies.

Do you use any fillers in your meals?

No. BOOST recipes stay clear of fillers such as lentils and rice that can be hard for pooches to break down.

Is BOOST grain-free?

Yes, BOOST dog recipes are all grain free.

What does complete and balanced mean?

Complete and balanced means that BOOST meals provide all the required nutritional values your pet needs including macronutrients, vitamins, and minerals. Meaning you can feed BOOST as a full and complete meal with the confidence that your pet is receiving all the nutritional requirements it needs to thrive!

Are your meals really 70% meat?

Yes. We know there are a lot of misleading claims in the pet industry, but our dog meals are all a minimum of 70% human quality meat. 

Our Meatball range is 80% human quality meat. 

Are BOOST Meatballs a full and complete meal?

Yes. Our Meatball range is a full, complete, and balanced meal that can be served as a meal, a treat, or a supplement to freshen up dinner times. 

Our meatballs are 80% human quality meat and once thawed can be stored in the fridge for 5 days. 

What is mixed feeding?

Mixed feeding is when you combine dry and fresh food. This can be a cost-effective way of introducing a fresh diet to your pet and makes for more nutritious and tasty mealtimes. 

For mixed feeding simple select a frequency of delivery that supports feeding a half BOOST diet.

Is it true you taste test the meals yourself?

Yes. We started BOOST because we wanted to create a meal that was good enough to eat as humans and that is at the core of everything we do at BOOST. After each batch at our factory, we taste test a selection of meals before releasing for sale. 

If we wouldn't eat it ourselves than why should we expect our pets to?

Our Cat Food

Why is feeding fresh good for my Cat?

Where do we start?! We are what we eat, and it is no different for our pets. The food that we feed our pets has a direct relationship to their health, happiness, and general wellbeing.

Feeding fresh meals made with human quality ingredients, that are free from preservatives, artificial enhancers and fillers will give your cat a highly nutritious diet that promotes good overall health and can help protect against chronic disease and illness.

Is BOOST raw?

No. BOOST is gently cooked to lock in key nutrients and reduce risk from any unwanted bacteria and pathogens. 

Do you use ethically sourced meat?

Yes. Our meats are all human quality and sourced from reputable farms.

What ingredients do you use?

Fresh and clean ingredients are the starting point for our wholesome and nutritionally rich meals. All of our ingredients are human quality.

Is BOOST good for sensitive tummies?

Yes. All our meals are gently cooked, using fresh, human quality ingredients and free from preservatives, nasties, and unwanted additives so BOOST is perfect for sensitive tummies. 

Our fish range is ideal for those with particularly sensitive tummies.

Do you use any fillers in your meals?

No. BOOST recipes stay clear of fillers such as lentils and rice that can be hard for to break down.

What does complete and balanced mean?

Complete and balanced means that BOOST meals provide all the required nutritional values your pet needs including macronutrients, vitamins, and minerals. Meaning you can feed BOOST as a full and complete meal with the confidence that your pet is receiving all the nutritional requirements it needs to thrive!

Are your Cat meals really 90% meat?

Yes. We know there are a lot of misleading claims in the pet industry, but our Cat range is a minimum of 90% human quality meat.

What is mixed feeding?

Mixed feeding is when you combine dry and fresh food. This can be a cost-effective way of introducing a fresh diet to your pet and makes for more nutritious and tasty mealtimes. 

For mixed feeding simple select a frequency of delivery that supports feeding a half BOOST diet.

Is feeding BOOST Cat expensive?

From as little as £1.15 a day you can feed your cats human quality, nutritionally rich, complete and balanced fresh meals.

Kitties go wild for our fresh, human quality meals so unlike other brands you will experience more clean bowls and as a result you wont be paying to chuck away unfinished meals. Go one, give them the boost they deserve.

We noticed you have a high moisture levels in your cat meals?

Yes we sure do! Cats don't drink enough water so it is essential they get their water intake from their food.

Is it true you taste test the meals yourself?

Yes. We started BOOST because we wanted to create a meal that was good enough to eat as humans and that is at the core of everything we do at BOOST. After each batch at our factory, we taste test a selection of meals before releasing for sale. 

If we wouldn't eat it ourselves than why should we expect our pets to?

Deliveries

Do you ship to my country?

We currently ship to mainland UK only. We currently don't ship to ROI or NI.

What if I don’t receive my order?

If you have an issue with your delivery please check your latest DPD message and contact them for an update. If you are still having an issue please contact us at hello@boostpet.co.uk.

Do I have to be home when BOOST is delivered?

No. We know everyone has enough going on life without waiting around for deliveries. 

Our boxes are designed and insulated to keep deliveries at the right temperature for the delivery day so just take your box in when you return home.

Make sure you liaise with the carrier on a safe place to leave your box or an alternative location. Watch out for an SMS notification on the day of delivery.

Will I get a delivery slot?

Yes. The morning of your delivery you will receive a notification with the time estimate that your box will be delivered.

Is there a minimum subscription period?

No our subscriptions are flexible, you can pause, cancel, amend, or restart at any time.

My box was damaged. What should I do?

We do our best to make our parcels extra strong and padded to last the journey, however, sometimes they can get knocked about in transport. If there is an issue with your box, send us in a photo at hello@boostpet.co.uk or on the live
chat and we will resolve asap.

When will my box arrive?

We only make deliveries on Weekdays. If you place your order
before 9am, you should receive your order the next business day.

Can I return my box?

As our goods are perishable items, goods cannot be returned. If you have an issue with your delivery, please contact us at hello@boostpet.co.uk or on the live
chat so we can help remedy the situation.

When will I be charged?

Your nominated payment method will be charged when you place your order and the corresponding day for any future subscription purchases, if you wish to change the day your orders are placed, this can be managed by logging into your account.

How do I amend or change my order?

If you login to the members login section on the website you can update your plan, change your box, pause, or cancel at any time.

What if am away on holidays?

If you are away simply login to the members section on the website and skip your next delivery while you are away. 

If you are taking your pet with you simply utilise the insulated packaging, you received with delivery to freeze meals on the go or alternatively if you will be in the UK why not redirect your delivery.

What payment methods do you accept?

We accept Visa, Mastercard and Amex debit and credit cards as well as Shop Pay, Apple Pay and Google Pay.